Audio setup
On Windows, select the same playback device used by Zoom, Teams, Meet, or your browser. On Mac, grant Microphone and Screen Recording, then choose System audio for meetings. Use the microphone test before the call.
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conversation.
The most common setup and recovery guidance is below. Diagnostic logs intentionally exclude prompts, transcripts, credentials, and email addresses.
Email us at support@witcue.com for account, install, or billing help.
Screen-share privacy
Keep capture protection enabled. Test both entire-display and window sharing after conferencing-app or Windows updates.
Sign-in
Sign in with Google or a magic link at app.witcue.com/desktop-auth. That unlocks the desktop app — no activation code.
Profile sync
Upload and keep document history at app.witcue.com/profile. On Windows, choose a resume and extra documents from dropdown lists. Session instructions and past session history sync automatically across signed-in devices.
Recovery
WitCue reconnects the transcription stream and restarts disconnected audio devices automatically. Stop and restart the source if recovery reaches its limit.